Frequently Asked Questions

What gifts can you personalize with photos?

At Giftcustom, we provide a wide range of unique photo gifts for you to choose, from canvas prints, mugs, desktop plaques to photo pillows and blankets. Enjoy our user-friendly personalization process and get a truly individualized gift for your loved ones. Birthday, Christmas, anniversary or any other occasion, our picture presents are one-of-a-kind gifts that surely bring a smile to every face. Search no more, your ideal photo gift is right here at Giftcustom.

How can I add my photos to a product?

We offer a simple and easy-to-use photo uploading process. When you are on the product page, first choose the size and style you want. Then click ‘Personalize’ and you will jump to our ‘Customization’ window. There, you will be given the option to upload your most favorite photo (or photos) from your mobile phone, computer and even Facebook, which can then be added to the product.

Can I add text as to these photo gifts as well?

If pictures aren’t enough to show how much someone means to you, you can easily add text to make the gift more personal. Most of our designs can be further personalized with text. You can add details like names and dates on the item. And you can even type a short message that you want to send to the recipient.

What resolution and in what format should my photos be?

The short answer is an image with a higher resolution results in a better printed image quality. We recommend uploading photos with a pixel density (PPI) of at least 150 to ensure the quality of your photo gifts. And photos must be in JPG, JPEG or PNG format.

Can I preview my personalization before checking out?

At Giftcustom, we provide draft previews for all products. After clicking ‘Finish’ in the ‘Customization’ window, a preview of your photo gift will show up. If you are happy with the customization, select ‘Add to cart’ and you’re ready to either check out or continue shopping. And you can double-check the personalization of the items in your cart before checking out. If there is anything different from what you designed, please go back and start your personalization over.

May I make a correction to my order customization after it has been submitted?

Be sure to double-check your customization before checking out to prevent errors and delays in production and delivery. If you’d like to make changes to your order customization, please contact our Customer Support team for further assistance at [email protected].

Our Happy Customers

Giftcustom - Give your beloved a gift that will last a lifetime

POSITIVE REVIEWS 100,000+
High Quality

Giftcustom - Give your beloved a gift that will last a lifetime

FREE U.S. SHIPPING
over $49.00

Giftcustom - Give your beloved a gift that will last a lifetime

RETURN & EXCHANGE
within 90 days

Giftcustom - Give your beloved a gift that will last a lifetime

PAYMENT
100% Secure

Giftcustom - Give your beloved a gift that will last a lifetime

POSITIVE REVIEWS 100,000+
High Quality

Giftcustom - Give your beloved a gift that will last a lifetime

FREE U.S. SHIPPING
over $49.00

Giftcustom - Give your beloved a gift that will last a lifetime

RETURN & EXCHANGE
within 90 days

Giftcustom - Give your beloved a gift that will last a lifetime

PAYMENT
100% Secure